Our Commitment

Rabona Responsible Gaming — A Complete Guide to Safe Betting

Betting is entertainment — when played responsibly. Rabona is here to support you with powerful tools, limit-setting options, and assistance every step of the way.

18+
Adults Only
24/7
Support Team
5+
Protection Tools
0
No Compromise
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Responsible Betting Checklist

Ask Yourself Before Every Session

Am I gambling for fun?
Is My Budget Set?
Am I staying within my time limits?
Are you prepared to accept losses?
Am I keeping this from the people I care about?
If you answered yes to all of these, you're on the right track!
Rabona's commitment: We believe responsible gaming isn't just about rules — it's an ethical commitment to every one of our members. Your wellbeing is our top priority.
Protection Tools

How Rabona Keeps Your Betting Safe

Rabona offers six robust protection measures to ensure responsible betting.

Set a Deposit Limit

Set your own daily, weekly, or monthly deposit limit. Lowering your limit takes effect immediately; increasing it requires a 24-hour waiting period.

Time Limits & Cooldowns

Set a daily playtime limit. Your session will end automatically once the time is up. During a cooldown period, your account can be temporarily suspended.

Loss Limit

Betting stops automatically once you've reached your loss limit. You set this limit yourself, and it protects you from significant losses.

Self-Exclusion

If needed, you can exclude yourself from the platform temporarily or permanently. During this period, no bonuses or offers will be extended to you.

Reality Check

Pop-up notifications will appear at regular intervals showing how long you've been playing. These reminders help you keep track of your time.

24/7 Support & Counselling

Our Bengali-speaking support team is always available to help. If needed, we can also connect you with professional counselling services.


Section 01
What Responsible Gambling Means

Responsible gambling means enjoying betting as a form of entertainment — not as a source of financial stress or addiction. Rabona believes that with the right mindset and clear limits, betting can be completely safe and enjoyable.

Online betting is growing in popularity across Bangladesh. Betting on cricket or football matches is exciting — but responsible gambling is all about making sure that excitement never turns into an unhealthy habit.

Core principles of responsible betting:

  • Betting is entertainment — never a source of income.
  • Only bet what you can afford to lose without it affecting your life.
  • Never chase losses by placing bigger bets to try to win back what you've lost.
  • Set a time limit and stick to it.
  • Hiding your betting from family or loved ones is not a healthy habit.
  • Never bet with borrowed money or funds from your emergency savings.
At Rabona, every member matters to us personally. Your well-being and happiness are what we care about most.
Section 02
How to Use Rabona's Protection Tools

Rabona gives every member powerful tools to stay in control of their betting experience. They're easy to use and can be activated at any time.

Deposit Limit

Set your daily, weekly, or monthly deposit limit from Account Settings.

Session Time Limit

Set a maximum playtime for each session and keep the timer active.

Loss Limit

Betting stops automatically once you reach a set loss amount — keeping your finances protected.

Cooldown Period

Take a break anywhere from 24 hours to 6 weeks — no questions asked.

How to set up Self-Exclusion:

1
Go to Account Settings

Log in and click the "Responsible Gaming" option in the Profile section.

2
Choose Self-Exclusion

Choose a duration — 30 days, 6 months, 1 year, or permanently.

3
Confirm

Once you confirm your decision, your account will be closed immediately.

4
Contact Support

If you need help, email us at support@rabona.run or reach out via live chat.

During self-exclusion, Rabona will not send any promotional emails or bonus offers.
Section 03
Warning Signs of Problem Betting

People don't always realize when betting is having a negative impact on their lives. If you notice any of the signs below, it's time to take stock. Recognizing them isn't a sign of weakness — it takes courage to acknowledge the truth.

You're betting beyond your budget and feeling regret afterwards.
Chasing losses by placing larger bets to try to recover what you've lost.
You're hiding your betting from family, friends, or colleagues.
You feel restless, irritable, or on edge when you're not betting.
You're betting with money set aside for essentials or borrowed funds.
Experiencing issues with sleep, eating, or family relationships.
You've tried to stop betting repeatedly but haven't been able to.
You've been lying to the people you care about regarding your betting.
Remember: Even one of the signs above is reason enough to seek help. Taking action sooner rather than later is always the right call.
Section 04
Self-Assessment — Check Yourself

The questions below will help you gauge how healthy your betting habits are. Answer honestly — this is just for you.

1. Did you exceed your set betting budget last month?
2. Do you often lose track of time while betting?
3. Do you struggle to sleep after a losing session?
4. Has anyone ever expressed concern about your betting?
5. Do you find it difficult to stop betting?
6. Are the other things you used to enjoy bringing you less pleasure now?
7. Have you ever borrowed money for betting, or considered doing so?
If you answered "yes" to more than 3 questions, please reach out to our support team. We're here to help, not to judge.
Section 05
Child & Family Protection

Rabona strictly does not serve anyone under the age of 18. We follow a rigorous age verification process to prevent minors from accessing Rabona.

Advice for Parents:

  • Install family protection software on your device.
  • Talk to your children about online gaming and betting.
  • Never share your Rabona account password with anyone.
  • Disable auto-login on your device.
  • If you have any suspicions, let us know right away.

What to Do If You Suspect a Minor:

If you suspect a minor is using your account or has created their own, contact us immediately at support@rabona.run. We'll take action within 24 hours.

Keep in mind: Any account found to belong to a minor is immediately closed and all associated data is deleted.
Section 06
How to Get Help & Contact Us

You don't have to face betting problems alone. Rabona is always here for you. Our Bangla-speaking support team is ready to help with care and understanding.

Email Support
support@rabona.run
Live Chat
Chat in Bangla 24/7

When to Reach Out:

  • The moment you feel you're losing control of your betting — contact us right away.
  • If you have trouble activating any tool, reach out to our support team.
  • Contact us at any time to request self-exclusion or account closure.
  • We're here to help if a family member reaches out on someone's behalf.
You can seek help anonymously. We never judge — we only help.
FAQ

Responsible Betting FAQ

Log in and go to the "Responsible Gaming" section in your profile. From there, you can set daily, weekly, or monthly deposit limits. Decreasing a limit takes effect immediately; increasing one requires a 24-hour waiting period.

Once Self-Exclusion is activated, it cannot be cancelled before the chosen period ends. This is intentional — to ensure the decision holds. To reactivate your account after the period expires, please contact support.

Yes, if a family member believes their loved one is struggling with a betting problem, they can reach out to support@rabona.run. We'll assess the situation and offer appropriate assistance.

Yes, for some people betting can become an addiction — especially those who gamble under stress. However, most people can enjoy betting safely by maintaining the right limits and awareness. Rabona's protection tools are here to help reduce that risk.

Your account balance remains protected during self-exclusion. Funds can be withdrawn after the exclusion period ends or by contacting support to request a withdrawal.

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Play Responsibly, Win Happily

Enjoy safe betting with Rabona's protection tools. Set your own limits and we'll help you stick to them.

Register for Free Protection Tools Are Free Bangla Support 24/7
Keep in Mind

If betting starts causing stress or anxiety instead of enjoyment, it's time to stop. Privacy Policy and Terms & Conditions Read. For adults aged 18+ only.

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Start Betting Safely

Enjoy Rabona Responsibly

Set a Deposit Limit
Set Time Limits
Play for Fun
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18+

Rabona is strictly for adults aged 18 and above. Creating an account as a minor is strictly prohibited.

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