Rabona Privacy Policy — How We Handle Your Data

This Privacy Policy applies to the Rabona website (rabona.run) and all related services. By using Rabona's services, you are considered to have accepted this Privacy Policy.

Rabona takes your personal data very seriously. We believe privacy is a fundamental human right, and protecting it is our ethical responsibility. That's why we only collect what's necessary — and we do so with complete transparency.

Along with this Privacy Policy, please also read our Terms & Conditions and Responsible Gaming policy as well.

Rabona only collects information that is necessary to provide our services and meet legal obligations. We never collect unnecessary or excessive data.

Information we collect:

Automatically Collected Information:

• Browser type and version.
• Time spent on the website and pages visited.
• Login time and session data.
• Betting history and transaction records.
• Information collected via cookies and web beacons.

Rabona uses your information only for specific, transparent purposes. The legal basis for each use is outlined below.

Rabona never sells your personal data. However, in limited circumstances, information may be shared with trusted partners.

Parties your information may be shared with:

• Payment Provider: Necessary information is shared with Mobile Pay, Nagad, Rocket, and similar providers to process transactions.
• Identity Verification Service: With accredited verification agencies for KYC completion.
• Law enforcement: When required by law or court order.
• Technology Service Provider: For server hosting and cybersecurity services.
• Anti-money laundering authority: To financial regulatory authorities when required by law.

When data is shared with third parties, they are required to adhere to our privacy standards as well. They may only use that data for the specific purpose it was shared.

Rabona stores your data on secure, internationally compliant servers. Our security team monitors server safety 24/7.

Our security measures:

• All sensitive data is stored with 256-bit AES encryption.
• All data transfers are secured with SSL/TLS certificates.
• Regular security penetration testing.
• Data backup and disaster recovery systems.
• Strict data access controls for staff.
• Firewall and DDoS protection.

Data Retention Period:

All data is retained for as long as your account remains active. After account closure, certain information may be kept for up to 5 years to meet legal obligations. Financial transaction records are retained for 7 years in accordance with international law.

Rabona uses cookies to enhance your browsing experience and ensure the site functions properly. Cookies are small text files stored in your browser.

Cookie Types:

• Essential cookies: Required for login sessions and security — these cannot be disabled.
• Functional cookies: To remember your preferences and settings.
• Analytics cookies: Used to analyze site usage patterns — can be disabled.
• Advertising Cookies: Used to show relevant offers — entirely optional.

Cookies can be managed through your browser settings. However, disabling essential cookies may affect certain features of the site.

Under Rabona's Privacy Policy, you have several important rights over your own data. Contact our support team to exercise any of these rights.

Rabona is an international platform. In some cases, your data may be processed on servers located in other countries. In such instances, we ensure that the data protection standards of those countries are on par with our own.

• All international data transfers take place through encrypted channels.
• Partner organizations comply with GDPR and international data protection laws.
• Appropriate agreements are in place before any data transfer takes place.

Rabona's services are exclusively for adults aged 18 and over. We do not knowingly collect or process personal information from minors.

If an account is suspected to belong to a minor, it will be immediately suspended and all associated data deleted. If you believe your child has registered on rabona, please contact support@rabona.run right away.

For any privacy-related questions, concerns, or complaints, please reach out to our dedicated privacy team. We take every matter seriously.

Following a complaint, we will provide an initial response within 7 business days. For more complex matters, we aim to reach a final resolution within 30 days.