Rabona Terms & Conditions — Full Details

By using Rabona's website and related services, you agree to be fully bound by these terms and conditions. These terms are governed by international laws and regulations, and Rabona reserves the right to modify them at any time.

These terms and conditions apply to all users, including those in Bangladesh. However, certain features or services may be restricted in specific countries. Any changes to these terms take effect immediately upon publication on the website, and members will be notified by email.

Rabona is a fully licensed online betting operator. We comply with international gaming regulations and are committed to providing the highest level of protection for our members.

The following requirements must be met to open an account at Rabona. All conditions are mandatory — failure to meet any one of them will result in registration being declined.

Key Registration Requirements:

• Registrants must be at least 18 years of age.
• Each person may register only one account — multiple accounts under the same name, address, phone number, or payment method are strictly prohibited.
• All information provided during registration must be accurate and truthful.
• It is the member's responsibility to keep their account login credentials (username and password) secure.
• Accounts may not be shared with any other person.
• Withdrawal options will be limited until KYC verification is completed.

Rabona reserves the right to decline any registration application at any time and for any reason. A copy of a national ID, passport, or driving licence may be requested for identity verification.

Deposits and withdrawals at Rabona can be made via Mobile Pay, Nagad, Rocket, Upay, bank transfer, and cryptocurrency. Each method has its own limits and processing times.

Deposit Terms:

• Minimum deposit: ৳50 via Mobile Pay/Nagad, ৳500 via bank transfer.
• Deposits are typically credited to your account instantly.
• Rabona does not charge any deposit fees.
• The payment method used for deposits must be registered in the member's own name.

Withdrawal Terms:

• Minimum withdrawal: ৳200.
• KYC verification must be completed before making a withdrawal.
• Withdrawals to Mobile Pay/Nagad are typically processed within 5–30 minutes.
• Bank transfers may take 2–24 hours to process.
• Withdrawals may only be made through the same method used for the deposit.
• Wagering requirements must be fulfilled before withdrawing any winnings earned from a bonus.

When placing bets at Rabona, the specific rules of each sport apply. Once a bet is confirmed, it generally cannot be cancelled — so make sure to review all details before placing your bet.

Bet Settlement Policy:

• Bets are settled based on the official match result.
• If a match is cancelled or abandoned, the original stake will be refunded.
• If an error is found in the odds, Rabona reserves the right to void the affected bet.
• In the event of system delays during live betting, Rabona's decision is final.
• If a match is played for less than the scheduled duration, bets will be settled according to the applicable rules.

Maximum betting limit:

Maximum bet limits apply to each event and market. These limits may vary by event and are subject to change at any time. Please contact the support team for large bets.

Rabona offers a variety of bonuses and promotional offers. Each offer has its own terms and conditions, which are detailed on the offer page.

General Bonus Terms:

• Winnings cannot be withdrawn until the wagering requirements tied to a bonus have been met.
• Typically, a wagering requirement of 30x–40x the bonus amount applies.
• There is a set deadline for completing wagering requirements — typically between 7 and 30 days.
• Any attempt to abuse bonuses or claim bonuses through multiple accounts will result in forfeiture of all bonuses and associated winnings.
• Each bonus can only be claimed once.
• Some bonuses are only available when depositing via specific payment methods.

VIP members enjoy exclusive bonus benefits. To learn more about the VIP program, VIP Page View.

Certain activities are strictly prohibited to protect the integrity of Rabona's services. Any violation will result in serious consequences.

Prohibited Activities:

• Operating multiple accounts.
• Registering with false or inaccurate information.
• Misuse of bonuses or promotional offers.
• Match fixing or any form of fraudulent betting activity.
• Unauthorized access to another member's account.
• Money laundering or any form of illegal financial transactions.
• Using software or bots to place bets.
• Hacking or attempting any form of cyberattack against Rabona's systems.

Rabona always strives to maintain the highest quality of service, though liability may be limited under certain circumstances.

• Rabona is not liable for any losses resulting from internet connection issues.
• Rabona is not responsible for delays caused by third-party payment providers.
• If odds contain an error due to a technical fault, Rabona reserves the right to void the affected bet.
• Service may be disrupted in force majeure events such as natural disasters, war, or similar circumstances.

Rabona is always committed to resolving member issues promptly. For any concerns, contact the support team 24/7.

Members may request to close their account at any time. This is an important part of responsible gaming, and Rabona actively encourages it.

How to voluntarily close your account:

• Contact the support team to submit a self-exclusion request.
• Your account can be restricted for a set period, from 7 days up to permanently.
• Any remaining balance can be withdrawn after self-exclusion takes effect.

Rabona reserves the right to temporarily or permanently suspend an account in the event of a rule violation. The member will be notified by email and any valid balance will be refunded.

Rabona places the highest priority on protecting members' personal information. Our full privacy policy is published separately.

• Members' personal information is never sold to third parties.
• Information may be disclosed to authorities when required by law.
• All data is secured with 256-bit SSL encryption.
• Members can contact support to view or update their personal information.

For more details, visit our Privacy Policy Read the page.

Rabona is committed to resolving any member complaints or disputes promptly and fairly.

Complaint Process:

• Contact support chat first — most issues are resolved within 24 hours.
• If the issue remains unresolved, email us at support@rabona.run with full details.
• Complex disputes are handled through international arbitration procedures.
• Rabona's decision is final in dispute resolution; however, members retain the right to pursue legal remedies.